UNIT 1:
Reverse logistics-Meaning
Reverse Vs Forward Logistics
Reverse Logistics as a Value Addition
UNIT 2:
Reverse Vs Forward Logistics
Measuring Reverse Logistics
Scope for improvement in Reverse Logistics
Best Practises of Military Reverse Logistics
Management of complete system and reverse logistics
Quality enhancement in reverse logistics
UNIT 3:
Customer Service Returns-Meaning
Reverse Logistics Concern for primary market
Reverse Logistics Concern for Secondary Market
Sustainable Reverse Logistics
Recent trends in Reverse Logistics
Risk Reduction in Reverse Logistics
UNIT 4:
Theories related to reverse logistics
Agile Manufacturing Theory
Resource Based View and Resource Dependence Theory
Complexity Theory-Introduction
Meaning and Objectives of Complexity Theory
Need for continuous improvement
Lean Principles in Reverse Logistics
New Technologies for Reverse Logistics
Theoretical Implications in Reality
UNIT 5:
Contract Logistics-Introduction
Third Party Logistics Industry
Framework for Strategic Alliance
Evolution of Contract Logistics
Types of Third Party Logistics Providers
Third Party Service Providers in Automobile Sector
Third Party Service Providers in FMCG
Third Party Service Providers in Retail
Integration of Third Party Service Providers