Subject Details
Dept     : SPINE MBA
Sem      : 3
Regul    : 2019
Faculty : Ms Suruthika
phone  : 8667046020
E-mail  : suruthika.ka.bspine@snsbschool.in
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Syllabus

UNIT
1
INTRODUCTION

Reverse Logistics: Meaning, Standardization of the Reverse Logistics Process, Characteristics and Added Value - Quality of Reverse Logistics and closing

UNIT
2
REVERSE AND FORWARD LOGISTICS

Reverse Logistics and Forward Logistics: Meaning, Commercial Logistics and the Military, Measuring Reverse Logistics and improvements, Best practice of Military reverse logistics, Management of Complete System and Logistics

UNIT
3
CUSTOMER SERVICE RETURN

Customer service returns meaning, RMA and other elements, Reverse Logistics concern of secondary market, Green Reverse logistics, Reverse logistics trends, risk reduction

UNIT
4
COMPLEXITY THEORY

Complexity theory meaning, Objectives, Continuous importance, Lean Principles of New Technologies for Reverse Logistics

UNIT
5
CONTRACT LOGISTICS

Third party logistics industry overview - A framework for strategic alliances - Evolution of contract logistics - Types of third party logistics providers – Auto, FMCG and Retail-Third party services and integration

Reference Book:

1 Rommert Dekker, et al, “Reverse Logistics”, Springer, 2019. 2 Gerardus Blokdyk, “”Reverse Logistics A Complete Guide”, 5STARCooks, 2019. 3 Michel Leseure, “Reverse Logistics”, Sage Publishers, 2018.

Text Book:

1. Harald Dyckhoff, Richard Lackes & Joachim Reese, “Supply Chain Management and Reverse Logistics”, Springer, 2012. 2 Curtis Greve, “An Executive's Guide to Reverse Logistics: How to Find Hidden Profits by Managing Returns”, Greve-Davis, 2012.

 

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