Subject Details
Dept     : SPINE MBA
Sem      : 3
Regul    : 2023
Faculty : Vineeth David
phone  : 00000000000
E-mail  : vineeth.d@snsbschool.in
105
Page views
26
Files
3
Videos
3
R.Links

Icon
Lecture Notes

UNIT 1:
word
download   open file
Ethnographic Research
word
download   open file
Importance of Understanding Users in Design Thinking
word
download   open file
Overview of User Research
word
download   open file
Participatory Design and Co-Creation
word
download   open file
The Role of User Research in Product Development
word
download   open file
Tools for Conducting User Research
word
download   open file
Types of User Research: Qualitative vs. Quantitative
word
download   open file
Case Studies on User Research in Business
UNIT 2:
word
download   open file
Case Studies on Empathy Mapping in Action
word
download   open file
Creating and Analyzing Empathy Maps
word
download   open file
Definition of Empathy in Design Thinking
word
download   open file
Empathy in Cross-Functional Collaboration
word
download   open file
Key Elements of an Empathy Map: Says, Thinks, Does, Feels
word
download   open file
Techniques for Building Empathy with Users
word
download   open file
Understanding the Empathy Mapping Process
word
download   open file
Using Empathy to Identify Pain Points and Needs
word
download   open file
Visualizing User Emotions and Experiences
UNIT 3:
word
download   open file
Survey Design and Questionnaires
word
download   open file
One-on-One Interviews
word
download   open file
Focus Groups and User Panels
word
download   open file
Shadowing and Observation Techniques