Dear Students the Question Bank has been uploaded for the following topics:Books
Dear Students the Resource Link has been uploaded for the following topics:Total quality management TQM
Dear Students the Lecture Notes has been uploaded for the following topics:Introduction to quality , Evolution for quality , Dimensions of product in service quality , Basic concepts of TQM -Framework, Contributions of Deming , Juran and Crosby , Barriers to TQM - Quality statements , Customer focus /Orientation /Satisfaction , Customer complaints /Retention cost of quality , Leadership - Strategic quality planning, Employee involvement and engagement initiatives in industrie, Motivation, Empowerment, Team and Teamwork, Quality circles Recognition and Reward, Performance appraisal , Continuous process improvement -, 5S and Kaizen, Supplier partnership - Partnering, Supplier selection, Supplier Rating., Kaizen and its importance
