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Syllabus

UNIT
1
Marketing process

Introduction to the Marketing Process, Marketing Process, Strategic Challenge, MarketingStrategy with Data, Using Text Analytics, Utilizing Data to Improve Marketing Strategy,Improving the Marketing Process with Analytics, case study

UNIT
2
Metrics for Measuring Brand Assets

Introduction to Metrics for Measuring Brand Assets, Snapple and Brand Value, DevelopingBrand Personality, Developing Brand Architecture, Brand Pyramid, Measuring Brand Value, Revenue Premium as a Measure of Brand Equity, Calculating Brand Value, case study

UNIT
3
Customer lifetime value

Customer Lifetime Value (CLV), Calculating CLV, Understanding the CLV Formula,Applying the CLV Formula, Extending the CLV Formula, Using CLV to Make Decisions,CLV: A Forward Looking Measure, case study

UNIT
4
Marketing experiments

Spreadsheet with Formulas, Determining Cause and Effect through Experiments, DesigningBasic Experiments, Designing Before - After Experiments, Designing Full Factorial WebExperiments, Designing an Experiment, Analyzing an Experiment, Projecting Lift, Calculating Projected Lift, Pitfalls of Marketing Experiments, Maximizing Effectiveness, case study.

UNIT
5
Regression basics

Using Regression Analysis, What Regressions Reveal, Interpreting Regression Outputs,Multivariable Regressions, Omitted Variable Bias, Using Price Elasticity to EvaluateMarketing, Understanding Log-Log Models, Marketing Mix Models

Reference Book:

1. Marketing Analytics A Practitioner's Guide to Marketing Analytics and Research Methods By (author): Ashok Charan (NUS, Singapore) 2. Managing Customer Value One Stage at a Time By (author): Dilip Soman (University ofToronto, Canada), Sara N-Marandi (University of Toronto, Canada) 3. Worldwide Casebook in Marketing Management By (author): Luiz Moutinho (DublinCityUniversity, Ireland) 4. Data-Driven Marketing: The 15 Metrics Everyone in Marketing Should Know Hardcover– February 8, 2010 by Mark Jeffery (Author) 5. Lean Analytics: Use Data to Build a Better Startup Faster (Lean Series) Hardcover –March 21, 2013 by Alistair Croll (Author), Benjamin Yoskovitz (Author)

Text Book:

Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World (Que Biz- Tech)Paperback – April 25, 2013 by Chuck Hemann (Author), Ken Burbary (Author)

 

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