• Inferential Listening • Analytical Listening • Body Language • Posture • Gesture • Eye-contact • Space – distancing • Clauses • Voice – Active & Passive • Degrees of Comparison • Conditional Clauses • Reading Comprehension
• Standard Business Letter • Report Writing • Preparing Agenda • Writing Minutes for Meeting • Note-making on Business conversation • Case study and Documentation • A peek into the world of Telephone • Basics of Telephone Communication • Telephone Courtesy • Different kinds of Calls • Listening for Tone, Mood and Attitude • Teleconference • Vowels • Diphthongs • Consonants
• Applying for jobs • Cover Letters • Resume Writing • Effective Profiling • Interviews • Group Discussion • Tips for Interviews • Preparing for Interview
• Reading and Practice • Effective Reading • Reading Strategy • Analysis of Sentence • Story Telling • Self- introduction • Reading Comprehension • Introducing Others • Error spotting • Commonly Confused words • Guess the Words • Idioms and Phrases
• Phonology • Pure Vowels • Diphthongs • Plosive Consonants • Fricates • Affricates • Nasal sounds • Gliding vowels • Lateral sounds • Stress • Intonation
Reference Book:
Helen Naylor and Raymond Murphy Essential Grammar in use Supplementary Exercises Cambridge University Press 2007 Guy Brook-Hart Business Benchmark Cambridge University Press 2006 Course Team Bharathiar University Communication Skills a multi-Skill course Macmillan Publisher 2010 J.D.O Conor Better English Pronunciation Cambridge University Press 1998
Text Book:
Sanjay Kumar, PushpLata Communication Skills Oxford University Press 2015