Business Communication : Meaning Importance of Effective Business Communication Importance of Effective Business Communication Modern Communication Methods Modern Communication Methods Modern Communication Methods Business Letters : Need Functions Kinds Essentials of Effective Business Letters Layout. Layout. Layout.

Trade Enquiries Trade Enquiries Orders and their Execution Orders and their Execution Orders and their Execution Credit and Status Enquiries Credit and Status Enquiries Complaints and Adjustments Complaints and Adjustments Types of Collection Letters Sales Letters Sales Letters Circular Letters. Circular Letters.

Banking Correspondence Banking Correspondence Banking Correspondence Banking Correspondence Insurance Correspondence Insurance Correspondence Insurance Correspondence Insurance Correspondence Agency Correspondence Agency Correspondence Agency Correspondence Agency Correspondence

Meeting Secretarial practice: Meeting Secretarial practice: Meeting Meeting and its kind Meeting and its kind Agenda Agenda Agenda Minutes Minutes Minutes Report Writing Report Writing Report Writing