GE6757-TOTAL QUALITY MANAGEMENT (Class A)
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Introduction to Total Quality Management
nptel.ac.in
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28
Sep
Introduction - Need for quality
28
Sep
Evolution of quality - Definitions of quality
28
Sep
Dimensions of product and service quality
04
Nov
Basic concepts of TQM
04
Nov
TQM Framework
04
Nov
Barriers to TQM - Quality statements
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