I. Academic Listening (12hrs) a) Inferential Listening b) Analytical Listening II. Verbal and Non-verbal Communication a) Body Language b) Posture c) Gesture d) Eye-contact e) Space – distancing III. Grammar a) Clauses b) Voice – Active & Passive c) Degrees of Comparison d) Conditional Clauses e) Reading Comprehension

I. Professional Writing (12hrs) a) Standard Business Letter b) Report Writing c) Preparing Agenda d) Writing Minutes for meeting e) Note-making on Business conversation d) Case study and Documentation II. Speaking Skills a) A peek into the world of telephone b) Basics of telephone communication c) Telephone Courtesy d) Different kinds of calls e) Listening for tone, mood and attitude f) Teleconference a) Phonology – study of speech sounds i) Vowels ii) Diphthongs iii) Consonants

Interview Techniques a) Applying for jobs b) Cover Letters c) Resume Writing d) Effective profiling e) Interviews f) Group Discussion g) Tips for Interviews h) Preparing for interview

a) Reading and Practice b) Analysis of sentence c) Story telling d) Self- introduction e) Introducing Others

. Phonetics a) Phonology i) Pure Vowels ii) Diphthongs iii) Plosive Consonants iv) Fricates v) Affricates vi) Nasal sounds vii) Gliding vowels viii) Lateral sounds ix) Stress x) Intonation xi)Rhythm xii)Dialogue