Inferential Listening, Analytical Listening, Body Language, Posture, Gesture, Eye-contact Space – distancing, Clauses, Voice – Active & Passive, Degrees of Comparison, Conditional Clauses, Reading Comprehension

Standard Business Letter, Report Writing, Preparing Agenda, Writing Minutes for Meeting, Note-making on Business conversation, Case study and Documentation, A peek into the world of Telephone, Basics of Telephone Communication, Telephone Courtesy, Different kinds of Calls, Listening for Tone, Mood and Attitude, Teleconference, Vowels, Diphthongs, Consonants

Applying for jobs, Cover Letters, Resume Writing, Effective Profiling, Interviews, Group Discussion, Tips for Interviews Preparing for Interview

Reading and Practice, Effective Reading, Reading Strategy, Analysis of Sentence, Story Telling, Self- introduction, Reading Comprehension, Introducing Others, Error spotting, Commonly Confused words, Guess the Words, Idioms and Phrases

Phonology, Pure Vowels, Diphthongs, Plosive Consonants, Fricates, Affricates, Nasal sounds, Gliding vowels, Lateral sounds, Stress, Intonation, Rhythm