Process of Communication Barriers to Communication Importance of Communication Corporate Communication Communication through Body Language Personal Appearance Postures Gestures Facial Expression Eye Contact Space Distancing Communication through Technology Word Processor Desk Top Publisher Power Point Presentation Electronic Mail Voice Mail

Face to Face communication Telephonic Communication Interview Instruction Dictation Assignments Public Speaking and Oral Presentation Preparatory steps Structuring the Contents etc

Reading Techniques Helpful Hints for comprehension Illustrative Examples Assignments Precis Writing Business and Technical Report Style Technical Proposals Business Correspondence Memorandum Writing Notice, Agenda and Minutes Handbooks and Manuals Research Papers and Articles Advertising and Job Description Graphic Aids

Editing and proofreading Copy Editing Words Often confused Common Errors Words commonly Misspelt Punctuation and Capitalisation Abbreviations and Numerals

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