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Syllabus

UNIT
1
Language & Communication

Linguistic Communication,Barriers to communication - Importance of communication, Personal Appearance- Posture - Gestures - Facial expressions, Eye contact- - Spacing Distance

UNIT
2
Communication in Organizations

Pattern of communication - Management of Information - Face to face conversations - Telephonic conversations - Interviews

UNIT
3
Meeting ,GD, & Audio visual aids

Purpose - Procedure - Chairmanship - Participation - Physical Arrangements - Group Dynamics - Purposes - Organization - Basic principles and guidelines- types of Aids and their Use - Conclusion

UNIT
4
Formal reports ,Style & Business Correspondence

Definition - Preparatory steps - Types -Structure- Types of Technical Proposals - Contents - Format - Evaluation

UNIT
5
Notices Agenda,Minutes ,Research paper and Articles

Notices, Agenda,Minutes ,Research paper and Articles

Reference Book:

La Perla Joann,"Order,Chaos and Gentle Revolutions: A Brief and Personal History of ESL Instruction for Immigrants", 1986-10-25.

Text Book:

Developing Communication Skills,by Krishnamohan and MeeraBenerji, Macmillan,2004

 

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