Subject Details
Dept     : MBA
Sem      : 4
Regul    : 2019
Faculty : Dr.S.Senthil Kumar
phone  : NIL
E-mail  : senthilkumar.s.mba@snsct.org
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Syllabus

UNIT
1
INTRODUCTION

Retailing: Definition, Importance & Scope. Global retail Market, Evolution of Retail in India, Drivers of Retail change in India, Prospects of Retailing in India. Challenges and Opportunities in Retailing

UNIT
2
MODELS & CLASSIFICATION

Concept of Life Cycle in Retail, Business Models in Retail. Classification: Retail Institutions by Ownership, Store Based Retailing, Electronic & Non - Store Retailing, Automated Vending, kiosks & other forms of Non- Traditional Retailing.

UNIT
3
TARGETING CUSTOMERS & GATHERING INFORMATION 9

Identifying & Understanding Consumers, Information Gathering & Processing in Retailing. Importance of Information System in Retailing.

UNIT
4
COMMUNICATION MIX & STRATEGIES, STORE PLANNING 9

Planning Retail Communication, Implementing Retail Advertising Retail Market Strategies. Store Planning Design & Layout, Retail Merchandising, Pricing in Retailing, Importance of Supply Chain Management in Retailing

UNIT
5
MALL MANAGEMENT & INTERNATIONAL RETAILING 9

Mall Management:-Types of various retail formats - Concepts in mall design - Factors influencing Malls establishments - Statistical methods used in measuring mall performance. International Retailing: Definition, Motives, Classification & Methods

Reference Book:

1. Barry Berman & Joel R.Evans, “Retail Management - A strategic Approach”, 1st Edition, Pearson Education, 2009. 2. Karen R. Gillespie, Joseph C.Hecht, Carl F.Lebowitz, “Retail Business Management”, 3rd Edition, Tata McGraw Hill. 3. R.Gopal, Pradip Manjrekar, “Retail Management: An Indian Perspective”, 1st Edition, Excel Books, 2009. 4. David Gilbert, “Retail Marketing Management”, 2nd Edition, Pearson, 2009. 5. Dunne, Lusch, “Retail Management”, 5th Edition, Cengage Learning, 2001.

Text Book:

1.Gibson G.Vedamani, “Retail Management”, 8th Edition, Jaico Publishing House, 2002. 2.Michael Levy, Barton A.Weitz, “Retail Management”, 4th Edition, Tata McGraw Hill, 2003.

 

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