Overview of Design Thinking – Evolution and History of Design Thinking – Key Principles and Mindset of Design Thinking – Design Thinking in Business and Innovation – Stages of the Design Thinking Process – Empathy, Definition, Ideation, Prototyping, and Testing – Design Thinking vs. Traditional Problem Solving – Applications of Design Thinking – Success Stories in Design Thinking – Challenges and Limitations of Design Thinking

Understanding Empathy in Design Thinking – User-Centered Design Approach – Techniques for Empathy Mapping – Conducting Effective Interviews and Observations – Ethnographic Research in Design Thinking – Identifying User Pain Points and Needs – Creating Personas – Journey Mapping –Importance of Emotional Design – Analyzing User Feedback – Case Studies on User-Centered Design

Overview of the Ideation Process – Divergent and Convergent Thinking – Brainstorming Techniques – SCAMPER Model – Mind Mapping and Affinity Diagrams – Role of Creativity in Problem-Solving –Lateral Thinking Techniques – Collaborative and Cross-Disciplinary Ideation – Idea Filtering and Prioritization – Evaluating and Selecting Ideas – Case Studies on Effective Ideation Techniques

Introduction to Prototyping – Importance of Prototyping in Design Thinking – Low-Fidelity vs. HighFidelity Prototypes – Types of Prototypes: Paper Prototypes, Digital Prototypes, and Mockups – Rapid Prototyping Techniques – Iterative Testing Process – Feedback Loops in Prototyping – Using Prototypes for User Testing – Validating Ideas Through Testing – Case Studies on Prototyping Successes

Overview of Tools in the Design Thinking Process – Affinity Diagrams – Journey Maps – Customer Personas – Storyboarding – Rapid Prototyping Tools – Digital Collaboration Tools – Post-It Notes and Whiteboards for Ideation – Design Sprints – Tools for Remote Design Thinking – The Role of Collaborative Platforms – Best Practices in Applying Design Thinking Tools