Definition and Principles of Systems Thinking – Historical Context and Evolution of Systems Thinking – The Systemic Approach to Problem Solving – Interconnectedness in Systems – Open vs. Closed Systems – Feedback Loops: Positive and Negative Feedback – Causality in Systems – Mental Models and Systems Thinking – Systems Thinking in Complex Business Environments – Case Studies on Systems Thinking

System Mapping Techniques – Tools for System Mapping: Causal Loop Diagrams, Stock and Flow Diagrams – Understanding System Boundaries – Identifying and Defining Variables – Analyzing System Behavior – Modeling System Dynamics – Identifying Feedback Loops in Business Processes – Mapping Value Streams – Using Systems Maps for Problem Solving – Case Studies on System Mapping in Business

Understanding Business Transformation – Importance of Systems Thinking in Transformation – Key Drivers of Business Transformation – Strategic Frameworks for Transformation – Aligning Strategy, Structure, and Processes – Organizational Change through Systems Thinking – Systemic Design for Business Transformation – Integrating Technology in Business Transformation – Measuring Transformation Success – Case Studies on Business Transformation

Defining Change Management – Understanding Resistance to Change – Tools for Managing Organizational Change – Role of Leadership in Change – Managing Complex Change in Systems – Systemic Interventions for Business Improvement – Organizational Culture and Change – Implementing Agile and Lean for Transformation – Measuring Change Effectiveness – Case Studies on Successful Change Management

Role of Systems Thinking in Strategic Decision Making – Holistic Approach to Strategic Planning – Systemic Decision Making Models – Decision Support Systems (DSS) in Business – Balancing Short- term and Long-term Goals – Anticipating Unintended Consequences – Using Systems Thinking to Solve Wicked Problems – Scenario Planning and Systems Thinking – Case Studies on Systems Thinking in Strategic Decisions