Introduction to software quality – Software modeling – Scope of the software quality program – Establishing quality goals – Purpose, quality of goals – SQA planning software – Productivity and documentation.
Software quality assurance plan – Purpose and Scope, Software quality assurance management - Organization – Quality tasks – Responsibilities – Documentation.
Standards, Practices, Conventions and Metrics, Reviews and Audits – Management, Technical review – Software inspection process – Walk through process – Audit process – Test processes – ISO, CMM compatibility – Problem reporting and corrective action.
Tools, Techniques and methodologies, Code control, Media control, Supplier control, Records collection, Maintenance and retention, Training and risk management.
ISO 9000 model, CMM model, Comparisons, ISO 9000 weaknesses, CMM weaknesses, SPICE – Software process improvement and capability determination.
Reference Book:
1.Watt. S. Humphrey, “Managing Software Process”, Addison – Wesley, 1998. 2. Philip.B.Crosby, “Quality is Free : The Art of making quality certain”, Mass Market, 1980
Text Book:
1. Mordechai Ben Meachem and Garry S.Marliss, “Software Quality – Producing Practical, Consistent Software”, International Thompson Computer Press, 1997
