Introduction to communication, The process of communication, Barriers to communication – Verbal & Nonverbal communication, Body language.
Professional ethics - Inter & Intra personal skills – Professional Networking & Social Skill- Time Management - Stress Management
Reading Comprehension- Listening to TED Talks (General) –Note Making/ Precis Writing – Phrase Reading - Process Description
Public Speaking –– Telephone Etiquettes – Group Discussion – Debate – Interview Skills- Negotiation & Persuasion skills
Resume & cover letter - Proposal writing (Project/Business proposal) – Blog/Web page writing - Business Letter (Quotations, Clarification, Placing orders, Complaint letter & Sales letter). Letter of Invitation , Accepting & Declining
Reference Book:
A Modern Approach to Verbal and Non-verbal Reasoning-R.S.Agarwal-S.Chand & Co., New Delhi. Smith-Worthington, Darlene & Sue Jefferson. Technical Writing for Success. Cengage, Mason USA. 2007 Mitra K. Barun, “ Effective Technical Communication – A Guide for Scientists and Engineers”, Oxford University Press, New Delhi, 2006 Jeff Butterfield, “Soft skills for everyone”, Cengage Learning, New Delhi, 2011. Leo Jones, Richard Alexander, New International Business English, updated Edition, Cambridge University Press, NY, USA.
Text Book:
Raman, Meenakshi & Sangeetha Sharma. Technical Communication: Principles and Practice, Oxford University Press, New Delhi, 2015. Professional Communication—Aruna Koneru—Oxford University Press, New Delhi.
