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Youtube Video
Dear Students the Youtube Video has been uploaded for the following topics:TQM BASIC CONCEPT OF TQMDeming, Juran & Crosby: Contributors to TQM Customer Focus Customer Satisfaction Customer Complaints Customer RetentionStrategic Quality PlanningKaizen explained with examples and case studies5S Basics Case StudiesStatistical Quality Control Six Sigma 7 Management and Planning Tools BenchmarkingFMEAQuality Function Deployment [QFD] or House of Qualityaguchi Quality Loss FunctionTQM Performance Measurement FrameworkTQM- Need for ISO 9000 Quality SystemQuality AuditingControl Charts for Variables and AttributesBenchmarking : Concept, Steps, Application, And Types With Examples
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Resource Link
Dear Students the Resource Link has been uploaded for the following topics:Deming, Juran & Crosby: Contributors to TQMCustomer: Focus, satisfaction, Complaints, Retention and orientationDimensions of product and service qualityStrategic Quality PlanningEmployee involvement and engagement initiatives in industriesRewards and recognition in tqmA CASE STUDY: KAIZEN AND 5S IMPLEMENTATON IN SMALL SCALE INDUSTRYSupplier selection and evaluationStatistical Fundamentals in Total Quality ManagementMeasures of Central Tendency & Dispersion5s Method in Six Sigma: Definition, Importance, and ImplementationBenchmarking in total quality managementFMEAQuality Function Deployment (QFD)Taguchi’s Quality Loss FunctionTPM (TOTAL PRODUCTIVE MAINTENANCEperformance measuresISO 9000ISO 9001:2015 Quality Management Systems - RequirementsQUALITY MANAGEMENT SYSTEMTqm quality auditQS 9000 – BS-OHSAS 18001
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Assignment
Assignment topic is Collect the Different Opinion from the employees and how to evaluate it and due date is 18-11-2022.
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Assignment
Assignment topic is Design the Frame work of TQM with 5S and due date is 28-10-2022.
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Lecture Notes
Dear Students the Lecture Notes has been uploaded for the following topics:Introduction of TQM, Need for quality - Evolution of quality, Definition of quality - Dimensions of Product & Service Quality, Basic concepts of TQM, TQM Framework – Barriers to TQM, Contributions of Deming, Juran and Crosby, Industrial Examples of Quality statements, Customer Focus and Customer orientation, Customer satisfaction , Customer complaints, and Customer retention - Costs of quality , Leadership – Strategic quality planning , Employee involvement and engagement initiatives in industries, Motivation, Empowerment, Team and Teamwork, Continuous process improvement , Case studies on 5S and Kaizen, Statistical fundamentals , Measures of central Tendency & Dispersion, Population and Sample, Control Charts for variables and attributes, New seven Management tools, Bench marking – Reason to benchmark, Best Practices and case studies of Bench marking process, FMEA - Stages, Types, Quality Function Deployment (QFD), House of Quality, Taguchi Quality Loss Function, Total Productive Maintenance- Concepts, improvement needs , Performance measures in various industries, Need for ISO 9000 and Other Quality Systems, Elements, Implementation of Quality System Documentation , Quality Auditing in industries , QS 9000 – BS-OHSAS 18001: 2007, ISO 20000 , AS9100– Concept, Requirements and Benefits
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Resource Link
Dear Students the Resource Link has been uploaded for the following topics:Introduction to TQMTools for Quality Assurance Control Charts for variables and attributesProcess capability Notes
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Grades & Toppers of IAE1
SUDHARSUN V1PRASOBH D2SRIRAM B3